The estimated preparing time for each order will be 2-5 business days.
Note: The product preparation time and shipping delivery time are different and separate.
Standard Shipping
USA: $4.99
Canada: $4.99
Europe: $4.99
Australia: $5.49
Rest of the World: $5.99
Delivery Time
The expected normal delivery time is around 8-15 business days
Q&A
Q: What happens if my package is lost in transit?
A: If a package is shown as delivered but not received, please contact the carrier and then notify us on info@saikocase.com
If it is determined that the package is lost due to wrong delivery by the carrier, we will replace your order.
If the package is lost due to an incomplete, or incorrect address, we can not offer refunds or exchanges - all customers are responsible for ensuring that their shipping address is correct at the time of purchase. In the event that a package is returned to us, you will pay an additional shipping fee in order for the package to be sent out again.
If you find that your shipping address is incorrect, or that it has changed since you've last placed your order, please notify us on info@saikocase.com with the order number address.
Q: How many countries do you ship to?
A: WORLDWIDE
Q: When will my order ship?
A: If an item is in stock, your order will be processed within 1 to 3 business days.
If the item is out of stock, your order will be processed within 3-5 business days.
Once an item ships, you will receive an email with the tracking information. In special circumstances, tracking numbers may not be available.
Q: How do I change my address?
A: If you need to change your address for a pre-order that has not yet shipped, please contact customer service. Changing your address under "My Account" will not change the address attached to your pre-order, it will only affect future orders.